SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice. You can find more details about any topic by using the table of contents within this page.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with the Services, the choices you make, and the features you use.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, to measure performance (including analytics), and to comply with law. We process your information only when we have a valid legal basis.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties described below (for example, analytics providers, ad networks, and service providers).
What are your rights? Depending on where you are located, you may have certain rights regarding your personal information.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you contact us (for example, by email), submit feedback, or request support. If we introduce optional accounts, subscriptions, or purchases in the future, we may also collect information needed to provide those features.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services. It may include:
- email addresses
- names or usernames (if we offer accounts)
- contact preferences
- support messages and attachments you choose to send
- billing details (only if we offer paid features)
Sensitive Information. We do not intentionally process sensitive information.
Payment Data. If we introduce paid features, payment processing may be handled by third-party payment processors (such as Stripe). We do not store full payment card details on our servers. You can review Stripeβs privacy notice here: https://stripe.com/en-ca/privacy.
Affiliate Links and Referrals. We may include affiliate links on our Services. If you click an affiliate link and make a purchase, we may receive a commission. Affiliate partners may use cookies or similar technologies to track referrals according to their own privacy policies.
Information automatically collected
In Short: Some information (such as IP address and browser/device characteristics) is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name) but may include device and usage information such as IP address, browser and device characteristics, operating system, language preferences, referring URLs, approximate location, and information about how and when you use the Services.
Like many websites, we also collect information through cookies and similar technologies. You can find out more in our Cookie Notice: https://www.alltextconverters.com/cookies.
Analytics. We may use analytics tools (for example, PostHog) to understand usage and improve the Services. Analytics may collect device and browser details, pages viewed, interactions, and approximate location (based on IP).
The information we collect may include:
- Log and Usage Data (e.g., pages viewed, feature usage, timestamps, error reports).
- Device Data (e.g., browser type, operating system, device identifiers).
- Location Data (generally approximate, based on IP; precise only if explicitly enabled).
- Advertising and Measurement Data (if we show ads, ad interactions and related identifiers).
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer the Services, communicate with you, for security and fraud prevention, and to comply with law.
We may process your personal information for reasons such as:
- To provide and maintain site functionality and performance.
- To respond to support requests and user inquiries.
- To improve our converters and tools based on usage trends and feedback.
- To deliver and measure advertising (where applicable and permitted).
- To protect the Services (security monitoring, abuse prevention, fraud detection).
- To comply with legal obligations and enforce our rights.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (legal basis) to do so under applicable law, such as your consent, performance of a contract, legitimate interests, and legal obligations.
If you are located in the EU or UK, this section applies to you.
- Consent: You can withdraw consent at any time where processing is based on consent.
- Performance of a Contract: If we offer accounts or paid features, we may process data to deliver those services.
- Legitimate Interests: Improving the Services, ensuring security, preventing fraud, and measuring performance.
- Legal Obligations: Where required by applicable law.
If you are located in Canada, this section applies to you.
We may process your information with express or implied consent, depending on the circumstances and applicable law.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations and/or with certain third parties.
We may share your information with third parties such as:
- Analytics providers (for example, PostHog).
- Advertising networks and partners (for example, Google AdSense), if ads are shown.
- Payment processors (for example, Stripe) if we offer paid features.
- Affiliate partners when you click affiliate links.
- Service providers (hosting, security, email providers, customer support tools).
We may also share information in these situations:
- Business Transfers: During mergers, acquisitions, or sale of assets.
- Legal Requirements: To comply with law or protect rights, safety, and prevent fraud.
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety of information you share with third parties we may link to or who advertise on our Services.
The Services may link to third-party websites or contain third-party ads. We do not control those third parties and are not responsible for their content, policies, or practices.
6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and similar technologies to collect and store information.
Details about how we use cookies and how you can control them are set out in our Cookie Notice: https://www.alltextconverters.com/cookies.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
Retention periods depend on the type of data and why it was collected. We may retain certain data for security, fraud prevention, compliance, and legitimate business purposes.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect personal information from children under 13 years of age.
The Services are intended for a general audience and are not directed to children under 13. If you believe a child has provided personal information to us, contact us at [email protected].
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on where you are located, you may have certain rights regarding your personal information.
You can request access to, correction of, or deletion of your personal information by contacting us at [email protected]. We may need to verify your identity before responding.
10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last updated" date and will be effective as soon as it is accessible.
11. CONTACT US
If you have questions or comments about this notice, email us at [email protected] or contact us by post at:
https://www.alltextconverters.com/
Toronto, Ontario
Canada
